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| Lathem's Annual Support Plan is designed to provide your company
with an easy way to maintain and protect your investment in your time
and attendance system.
Your time and attendance system is a mission critical component of
your payroll process. Our support plan ensures that you have the most
comprehensive set of features available to keep your system up and
running.
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| Click here to order your support
agreement today! |
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| SOFTWARE SUPPORT
Free Updates and
Version Upgrades
While you are covered under the support plan, you will have
access to the latest versions of your software when they become
available. These versions upgrades are normally chargeable items
which you will receive free while under the support plan. |
HARDWARE SUPPORT
Next Day Shipping of Exchange Clock
If your clock goes down, or is damaged, you can rest assured
knowing that with a simple phone call an exchange unit will be
sent to you the next day. This no-hassle exchange eliminates the
time needed to send in your unit for estimates and repairs. |
Unlimited Toll-Free
Telephone Support
If you have any questions with the operation or support of your
system, you will have unlimited access to a trained factory
support representative via our toll-free telephone support
number. If you are not covered by the support plan, these calls
are billed on a per incident basis. |
Extended Warranty
The support plan will extend the standard warranty that came
with your product. While under warranty, or with this plan, your
time clocks will be covered for free parts and labor to repair
defects in materials or workmanship. |
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BENEFITS
You will always have the most current software features.
You will reduce the amount of down-time in the event of a
damaged clock.
You'll save money on repairs that are needed beyond the standard
warranty period.
You will have quick answers to problems and questions regarding
your systems. |
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|
Annual
Support Agreements for Software and
PayClock Systems |
date from original product purchase: |
| |
|
<30 days |
>30 days |
>1 year |
|
| SAP35 |
PC3500 1-year extended
warranty and terminal exchange |
$235.00
|
$353.00 |
$470.00 |
|
| SAP40 |
PC400 1-year extended
warranty and terminal exchange |
135.00
|
175.00
|
235.00
|
|
| SAP40TX |
PC400TX 1-year extended
warranty and terminal exchange |
194.00
|
293.00
|
365.00
|
|
| SAPRO* |
PayClock PRO 1-year of
telephone support and software maintenance |
234.00
|
354.00 |
473.00 |
|
| SAPRO-6* |
PayClock User Expansion
(Unlock Code) to 6 users |
594.00
|
893.00 |
1,115.00 |
|
| SAPRO-9* |
PayClock User Expansion
(Unlock Code) to 9 users |
794.00
|
1,193.00 |
1,493.00 |
|
| SAPRO-12* |
PayClock User Expansion
(Unlock Code) to 12 users |
994.00
|
1,493.00 |
1,860.00
|
|
| SAPRO-24* |
PayClock User Expansion
(Unlock Code) to 24 users |
1,889.00
|
2,838.00 |
3,550.00 |
|
| SAIM01 |
1-year extended warranty for
optional internal modem |
40.00 |
|
|
|
| SAPE01 |
PayClock 100EZ System
Support Agreement |
99.00 |
|
|
|
| SAPE01-3* |
PayClock EZ System Support
(hardware & software for 3 users) |
199.00 |
|
|
|
| SAPE01-6* |
PayClock EZ System Support
(hardware & software for 6 users) |
|
|
|
|
| SAPE04* |
PayClock 400EZ System
Support Agreement (Hardware & Software) |
149.00 |
|
|
|
| SAPE04-3* |
PayClock 400EZ System
Support (Hardware & Software for 3 users) |
|
|
|
|
| SAPE04-6* |
PayClock 400EZ System
Support (Hardware & Software for 6 users) |
|
|
|
|
| SATS01 |
Support for TouchStation
System |
149.00 |
|
|
|
| SAS01 |
ShiftPlan EZ Sofware Support
SAS01
free when purchased w/SAPRO-3,6,9, 12, 24 |
39.00 |
|
|
|
| SAS02 |
ShiftPlan PRO.Software
Support |
99.00 |
|
|
|
| SAPF1 |
PeopleFile
Software Support
SAS02
free when purchased w/SAPRO-3,6,9, 12, 24 (limit one) |
$59.00 |
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